Reasons Someone May Call a Vet Clinic
Reasons Someone May Call a Vet ClinicIn today’s world and technology, clients have the skills and resources to do their research. What does this mean for a veterinary clinic? It means that it is important for your team to offer the best customer service and veterinary...
The Importance of a Veterinary Receptionist
The Importance of a Veterinary Receptionist Just as with any team member, the receptionist plays a vital role in the success of a business and its clients. This is especially true for veterinary clinics. Our loveable fur babies rely on us to provide them with food,...
Call Answering Customer Service – The Introduction
Customer Service: The Introduction How To Make Your Callers Feel Special.(608)296-91206592 Lake Road Suite B8 Windsor, WI 53598info@vetreceptionists.comWhen you answer a call, you set the foundation for the judgment that will inevitably happen. The caller wants to...
Pets: The Unsung Heroes of the Remote Work Era
Pets: The Unsung Heroes of the Remote Work EraHaving spent most of my adult life in a professional office setting, I had some anxiety about making the switch to working from home. Working remotely can present a unique set of challenges at times, but fortunately, I’ve...
Patience in the Face of Unpleasantry
Patience in the Face of UnpleasantryWe are all human, and we all have bad days. Anyone who has ever worked in a service industry, be it retail or reception, knows this all too well. No matter how efficiently or attentively one strives to do their job, it is inevitable...
Welcoming New Pets to Your Pet Family
Welcoming New Pets to Your Pet FamilyBringing home a new pet is always a fun and exciting experience, but there are some things to keep in mind if you already have pets in the home so you can make the transition as smooth as possible. In some cases pets can get...
The Incredible Value of More Focused Clinic Staff
The Incredible Value of More Focused Clinic StaffAt many businesses the workers tasked with answering the phones also do double duty greeting customers who come into a store or help with other administrative tasks. And for a lot of industries this works very well, but...
Different Needs for Different Breeds: What I Wish I’d Known Before Owning a Large Cat Breed
What I Wish I’d Known Before Owning a Large Cat BreedAlthough I adore dogs, I’ve been a cat owner most of my adult life. I rationalize this by reminding myself that, although dogs are typically more affectionate, loyal, and such good cuddle buddies, they are also a...
Why We Started Vet Receptionists
Why We Started VetReceptionistsAs with most things in life, pet ownership comes with plenty of good times, but also less-good times. As pet owners ourselves, we know this all too well. When we began taking calls for veterinary clients at our parent company Calls on...
Come see us at Booth #77 in Miramar Beach, FL at the 2026 ECVC show.
Come see us at Booth #942 in Nashville, TN at the 2026 WVC show.
Come see us at Booth #89 in Reno, NV at the 2026 VHMA show.
Come see us at Booth #524 in NYC at the New York Vet Show
Vet Receptionists
A division of Calls On Call Extraordinary Answering Service.
Contact Us
Opening Hours
Mon – Fri: 7:30am – 5:30pm Central
After Hours Also Available
