Veterinary Clinic Answering Services

Vet Clinic Call Answering Services are not all created equal.  Some hide their prices.  We bring you honest, fair and upfront pricing.

A typical veterinary office employee costs over $4465* per month.

This does not include training or covering for breaks, lunches, or vacations. This also does not include the cost of hiring, firing, and other HR necessities.  It does not include hardware, office space or a plethora of other costs that employees bring.

It also does not include dealing with another employee’s baggage.

VetReceptionists offers call answering plans to fit your needs and your budget. From the new clinic startup to the growing business or simply using VetReceptionists as a backup for your existing staff, we have a call package for you.

*Estimate based on fulltime employee from SBA.gov data.

Get Your Phones Covered

for a fraction of the cost of an employee.

Choose the perfect plan for your company.

Bronze

250 Minutes

For the growing company with 3-5 calls per day.

N

Customized Call Answering

N

SMS Service Available

N

Live Domestic Agents

N

Available Add-Ons

$600/mo

Plus Add-Ons

Silver

500 Minutes

For the growing company with 5-10 calls per day.

N

Customized Call Answering

N

SMS Service Available

N

Live Domestic Agents

N

Available Add-Ons

$1100/mo

Plus Add-Ons

Gold

1000 Minutes

For the growing company with 10-20 calls per day.

N

Dedicated Team

N

Veterinary Tech Agents

N

Customized Call Answering

N

Most Popular!

N

SMS Service Available

N

Live Domestic Agents

N

Available Add-Ons

$2000/mo

Plus Add-Ons

Platinum

2000 Minutes

For the growing company with more than 20 calls per day.

N

Best Value!

N

Dedicated Team

N

Veterinary Tech Agents

N

Customized Call Answering

N

SMS Service Available

N

Live Domestic Agents

N

Available Add-Ons

$3600/mo

Plus Add-Ons

Custom

3000+ Minutes

For the larger company with more than 50 calls per day.

N

Dedicated Team

N

Veterinary Tech Agents

N

Customized Call Answering

N

SMS Service Available

N

Live Domestic Agents

N

Available Add-Ons

Contact Us

Plus Add-Ons

Not Sure?

Get the Trial Package.

Just $250 for

Unlimited Usage.*

Sometimes you just need some data to help you make a good decision.  So we brought in the Trial Package.

Here’s the deal.  You sign up for the Trial Package and you get to try us for 1 month.  You get unlimited usage of all of our services for the Trial Month.

After that trial month is over, you decide whether you want to keep using us.  You’ll know what call answering package would work best now that you have some data.  You’ll also know how awesome we are and how much you love having us help you.

But say you don’t like us or we just are not a good fit for you.  No problem, we will refund your money. 

No strings, no questions.  Just a business owner to business owner understanding that we need to prove ourselves to you.

*This introductory offer is designed for the typical veterinary clinic.  We reserve the right to cap any volume that is outside the scope of this offer.  For call volumes larger than 25 calls per day, please contact us so we can get you the best offer that fits your needs.

Looking for After Hours Call Answering?

Get the 24/7 Package.

Just $139/month + $2/minute.

Some calls are urgent and do not follow a schedule.

No one texts an ambulance.    So we brought in the 24/7 Package.

Here’s the deal.  Some veterinary clinics NEED after hours call aswering services.  They need that friendly voice to help their clients at all times of day, during every day in the year.

VetReceptionists can even take it a step further with an auto-attendant.  At no cost to you, the caller can press 1 to get a real, live, helpful person or press 2 to just leave a message.  This will help weed through the callers that are just curious about your services at 3am and those that have a pet that needs emergency help and they need  help NOW.

After Hours

X Minutes

For the clinic with important calls at all times of the day.

N

Customized Call Answering

N

Live Domestic Agents

N

Available Add-Ons

N

24 Hours a Day

N

7 Days a Week

N

365 Days a Year

$139/mo

Plus $2/minute

Some calls are urgent and do not follow a schedule.

No one texts an ambulance.    So we brought in the 24/7 Package.

Here’s the deal.  Some veterinary clinics NEED after hours call aswering services.  They need that friendly voice to help their clients at all times of day, during every day in the year.

VetReceptionists can even take it a step further with an auto-attendant.  At no cost to you, the caller can press 1 to get a real, live, helpful person or press 2 to just leave a message.  This will help weed through the callers that are just curious about your services at 3am and those that have a pet that needs emergency help and they need  help NOW.

Your Success is Our Success

Call Answering Services are not all created equal.  Some hide their prices.  We bring you honest, fair and upfront pricing.

Estimated call volume estimates for each package are based on averages over a number of clinics. Your call volume may be higher or lower dependent on variables such as the number of junk calls (shorter calls) and the amount of information we take from each qualified caller (longer calls). Basically most junk calls only take a few seconds, while calls that we need to collect information (name, address, etc.) and schedule an appointment on your behalf will take longer.

Often the call plan you need for your business is a best guess, until we get more data.

Add-Ons:

Scheduling: $100/month

Dedicated Crew: $750/month

24/7 Service Add-On ($69/month+$2/minute)

Custom Outbound Caller ID: $25/month

Email Management: $100/month

Online Chat Operator: $125/month

SMS Text Messaging: $100/month

Social Media Chat Operator: $150/month

One Time Setup :

Setup Fee paid all at once: $475

Setup fee spread over 3 months (Price listed for each month): $200

Setup fee spread over 6 months (Price listed for each month): $120

 

Want a custom call plan?

Let us know what you want and we will build a plan customized to your needs. Call us at 608-296-9120 to let us know what you are looking for.