Your Veterinary Receptionists

Veterinary Answering Service with Professional, Trained, Dedicated Veterinary Technicians

Veterinary Technicians On Staff
Veterinary Receptionist Service for your veterinary clinic
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See us at Booth # 1519 in Austin, Texas at the AVMA Convention.

Veterinary Receptionists to answer your phone at your clinic.

Easy to use

What would you do with more time in the day? With your incoming calls answered and resolved, you can spend more time actually helping animals .

Transparent to Clients

Your customers will not know that you have a shared receptionist taking care of your phone calls. All they will know is that you are awesome!

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Customizable

Every clinic is different. You can train your shared receptionist as if they were your own in house receptionist.

How Does It Work?

Step 1

Sign up for a Trial Package.

No strings, no obligation.

Fully refundable.

Step 2

Have an Onboarding Call with us.

Meet with a dedicated agent over Zoom or phone.

Share details of exactly what calls you want us to take a and how you want us to handle them.

Step 3

Your agent creates your call flow

We do the heavy lifting to systematize your phone call processes.

You give your approval or we tweak as needed.

Step 4

We Go Live!

We get the phone calls routed to us based on your rules.

We take all of the calls you send to us.

Your human clients love you.

Your furry clients adore you.

Your employees appreciate you.

You no longer feel overwhelmed or stressed.

Your Office Help Is Here

How do you give all of your clients, 2 and 4 legs alike, the best service possible?

Veterinary Receptionists for your veterinary clinic

Backup Your Staff

We’ll use:

  • Your Software
  • Your Greeting
  • Your Systems

Give your clients the best service possible, all while making your life easier.

Veterinary Technicians On Staff

Call Answering and Administrative Services for Pets & Their Humans

Vet Receptionists takes care of your clients on the front end, so you can take care of them on the back end.

From professionally answering the incoming calls, to scheduling clients, to answering questions, we can get your calendar full, your clients happy and your practice blossoming.  All while you do what you do best, taking care of the pets.

Every Caller Wants An Answer

Your clients took the time to call your clinic.  They want an answer, they want help and they want to be heard.

But you are busy and often you and your team may not be able to help every caller in a timely manner.  That is where Vet Receptionists can help you, your business and your clients.

For Busy Veterinary Clinics

The other day, as I was dropping off my beagle mix at our local veterinary clinic, I noticed something all around me. Most notably was chaos, frustration and resentment.
As you know, it takes a special kind of person to get in the pet health field. You are constantly seeing some very cute animals in various states of illness or just having what could be called a bad day.

But Why?
You have to have a strong heart, a strong stomach and be one of the most empathetic people around. Caring and driven people are needed, and a rare combination.
The trouble comes when you mix this skillset with the logistics of getting people and pets scheduled, checked in, the pets taken care of, the owners taken care of and everyone doing so as smoothly and kindly as possible.
But that isn’t always easy, right?

Oops.
Sometimes things fall through the cracks. Missed appointments, missed calls and sometimes employees asked to step out of their roles and help out in different places. Sometimes the vet techs end up answering calls.
Sometimes you have a system set up that may not have been designed to scale as just about every veterinary practice has grown over the past few years.
Add in some other typical business challenges and you have a recipe for chaos, frustration and resentment, on behalf of the employees, the veterinary clinic owners and the customers. Worse yet, the pets experience this from their own perspective.

Help Is Here.
VetReceptionists.com is here to fill in the gap between what a veterinary clinic’s office staff can do and what they need to do.
In doing this, we help make the experience much better for the veterinary clinic employees, clients and, of course, the furry visitors to the vet clinic.
We can do this because we have over a decade of experience helping clients through our parent company, Calls On Call Extraordinary Answering Service.

We also have a dedicated crew of experienced vet techs dedicated to helping busy veterinary clinics.

What Now?
You’re probably not quite sure.  It all sounds great, but can Vet Receptionists really help your clinic? 

Sign up for a trial month.  You’ll pay just a few hundred bucks.  At the end of the month, if you don’t want to continue with us, we’ll give you your money back and we’ll part friends.

No strings, no obligation.  This is purely us offering a way to earn your trust.

 

Tenents of the Best CSR

Vet Receptionists

Vet Receptionists Icon Logo

A division of Calls On Call Extraordinary Answering Service.

Contact Us

6592 Lake Road

Suite B8

Windsor, WI  53598

(608) 296-9120

info@vetreceptionists.com

Opening Hours

Main Office:

Mon – Fri: 7:30am – 5:30pm Central

After Hours Also Available

Customer service

Call Flow Changes

Terms & Conditions

FAQ