Fireworks, Fear, and Front Desk Chaos: Preparing Your Clinic for the Fourth of July Rush
Fireworks, Fear, and Front Desk Chaos: Preparing Your Clinic for the Fourth of July RushBecause if you work in vet med, you know what’s coming. For most people, Fourth of July means: Cookouts.Pool days.Fireworks.Patriotic t-shirts.And someone insisting they can...
Scaling Without Breaking Your Team
Scaling Without Breaking Your TeamHow veterinary clinics can grow without burning out the people who got them there. Growth is exciting. More appointments.More new clients.A busier schedule.A stronger reputation. For many veterinary clinics, growth feels like proof...
Things Veterinary Clinics Should Have Warning Labels For
Things Veterinary Clinics Should Have Warning Labels ForFor the safety of the public - and the sanity of veterinary professionals. Most products come with warning labels. Coffee is hot.Ladders are tall.Chainsaws are dangerous. And yet somehow, veterinary clinics...
What Veterinary Clinics Should Measure (Besides Revenue)
What Veterinary Clinics Should Measure (Besides Revenue)Because your profit-and-loss statement doesn’t tell the whole story. Revenue matters. Without revenue, veterinary clinics can’t pay staff, invest in equipment, grow services, or continue caring for patients. But...
Phone Calls That Age Veterinary Receptionists Prematurely
Phone Calls That Age Veterinary Receptionists PrematurelyAn entirely scientific study. Veterinary receptionists answer a lot of phone calls. Some are easy.Some are routine. And then there are the ones that remove approximately six months from your life expectancy...
Why “Working Harder” Isn’t Fixing Your Veterinary Clinic Problems
Why “Working Harder” Isn’t Fixing Your Veterinary Clinic ProblemsAt some point, effort stops being the solution. Vet med is full of hardworking people. Teams stay late.Skip lunches.Cover shifts.Answer one more call.Squeeze in one more appointment. And for a while,...
If Veterinary Clinic Were Dating Profiles
If Veterinary Clinics Were Dating ProfilesSwipe right at your own risk. At some point, someone in vet med described clinics as a “fast-paced environment” and honestly, that feels wildly understated. Because if vet clinics had dating profiles, they would all sound:...
The 5 Employees Every Vet Clinic Has
The 5 Employees Every Vet Clinic Has You know them. You love them. You’ve absolutely hidden in the treatment area to avoid one of them. Vet med is a beautiful mix of personalities held together by caffeine, teamwork, and increasingly concerning coping mechanisms. No...
Coaching vs. Discipline: How Practice Managers Can Make the Right Call
Coaching vs. Discipline: How Practice Managers Can Make the Right CallBecause not every mistake deserves a write-up - and not every issue can be coached away. Managing people in a veterinary clinic means navigating one of the trickiest leadership challenges: Knowing...
Come see us at Booth #524 in NYC at the New York Vet Show
You saw us at Booth #77 in Miramar Beach, FL at the 2026 ECVC show.
Vet Receptionists
A division of Calls On Call Extraordinary Answering Service.
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