When the Phone Rings With Heartbreak: A Veterinary Receptionist’s Guide to Handling Euthanasia Requests It is the call no veterinary receptionist wants to get – a client that needs to bring their beloved pet in for a euthanasia. Handling euthanasia calls...
Building a United Front: How to Hire the Perfect Veterinary Reception Team When hiring veterinary receptionists, you want to look for a blend of skills to ensure they can handle the diverse demands of the role. Some of the key skills we can provide for your...
Mastering the Art of Answering Phones as a Veterinary Receptionist Answering phones as a veterinary receptionist requires professionalism, empathy, and efficiency. As veterinary receptionists, we are often the first point of contact for clients, so it is up to us to...
Customer Service: The Introduction How To Make Your Callers Feel Special. Call The Office (608)296-9120 Office Location 6592 Lake Road Suite B8 Windsor, WI 53598 Email Us info@vetreceptionists.com When you answer a call, you set the foundation for the judgment...
Customer Service Goals How To Build and Grow Your Business. Call The Office (608) 296-9120 Office Location 6592 Lake Road Suite B8 Windsor, WI 53598 Email Us info@vetreceptionists.com As a business owner, you already know that it’s much more economical to retain...
Your Call Is Very Important… So They Say. Call The Office (608) 296-9120 Office Location 6592 Lake Road Suite B8 Windsor, WI 53598 Email Us info@vetreceptionists.com Have you ever heard this lie, “Thank you for holding! Your call is very important to us....
