Chaos, Compassion, & Coffee
A Heartwarming Tale of Chaos, Compassion, & CoffeeAs a veterinary receptionist, you learn to always expect the unexpected. One minute you are handling a simple phone call about a vaccination appointment, and the next, you're trying to calm down a panicked pet...
The Power of Human-Animal Bond: How Pets Can Improve Your Mental Health
The Power of Human-Animal Bond: How Pets Can Improve Your Mental HealthAs a veterinary receptionist, we have the unique privilege of witnessing the deep bond between pets and their owners every day. We can easily see the joy a dog brings to an owner's face when they...
When the Phone Rings with Heartbreak: A Veterinary Receptionist’s Guide to Handling Euthanasia Requests
When the Phone Rings With Heartbreak: A Veterinary Receptionist's Guide to Handling Euthanasia RequestsIt is the call no veterinary receptionist wants to get - a client that needs to bring their beloved pet in for a euthanasia. Handling euthanasia calls as a...
Celebrating Pet Milestones: Birthdays, Adoptions, & More
Celebrating Pet Milestones: Birthdays, Adoptions, & MoreAs veterinary receptionists, we have a unique opportunity to witness the joy and love that pets bring into the lives of their owners. We also get to be a part of some of the most exciting milestones in a...
Building a United Front: How to Hire the Perfect Veterinary Reception Team
Building a United Front: How to Hire the Perfect Veterinary Reception TeamWhen hiring veterinary receptionists, you want to look for a blend of skills to ensure they can handle the diverse demands of the role. Some of the key skills we can provide for your veterinary...
The Importance of 24/7 Availability for Veterinary Clinics: How a Call Answering Service Can Help
The Importance of 24/7 Availability for Veterinary Clinics: How a Call Answering ServiceCan HelpMost pet owners have been there, you're relaxing at home winding down from a busy dayat work enjoying your favorite TV show and your furry best friend starts vomiting....
Mastering the Art of Answering Phones as a Veterinary Receptionist
Mastering the Art of Answering Phones as a Veterinary ReceptionistAnswering phones as a veterinary receptionist requires professionalism, empathy, and efficiency. As veterinary receptionists, we are often the first point of contact for clients, so it is up to us to...
Remaining Calm Under Pressure: How to Handle Difficult Pet Owners with Confidence
Remaining Calm Under Pressure: How to Handle Difficult Pet Owners with ConfidenceAs a veterinary receptionist, we play a critical role in bridging the gap between clients and their pets' medical needs. Not only do we manage appointments and help ensure the clinic...
The Future of Virtual Receptionists
The Future of Virtual ReceptionistsWe live in an era of technology. This is great news for the customer service industry, including the rise of a new breed of virtual receptionist. What is a virtual receptionist? Most people are aware of telecommunication services....
Come see us at Booth #77 in Miramar Beach, FL at the 2026 ECVC show.
Come see us at Booth #942 in Nashville, TN at the 2026 WVC show.
Come see us at Booth #89 in Reno, NV at the 2026 VHMA show.
Come see us at Booth #524 in NYC at the New York Vet Show
Vet Receptionists
A division of Calls On Call Extraordinary Answering Service.
Contact Us
Opening Hours
Mon – Fri: 7:30am – 5:30pm Central
After Hours Also Available
