The Case of the Disappearing Pens: A Veterinary Forensic Investigation Exhibit A: Last quarter, the clinic ordered 347 pens. Exhibit B: Today, there are exactly two left – and one of them only works if you scribble on the corner of a sticky note for at...
If Vet Clinics Had Yelp Reviews Written By Patients We all know what clients think of us. But what would happen if our patients could leave their own reviews? Here’s a glimpse into the wild, unfiltered world of Pet Yelp. Max, 2-year-old Labrador –...
International Cat Day: Honoring Our Tiny, Purring, Occasionally Murderous Overlords August 8 is International Cat Day, and if you work in vet med, you already know: Cats aren’t just pets. They’re puzzles. Personalities. Pint-sized panthers with very...
Stronger Together: How to Build a Strong Veterinary Referral Network Because no clinic can do it all – and that’s okay. In a perfect world, we’d have every specialist under one roof. But in reality, most general practices can’t provide...
Between a Rock and a Rude Place: The Practice Manager’s Dilemma When protecting your team means risking a client – and keeping a client means risking your team. If you’ve managed a veterinary clinic for more than 5 minutes, you’ve probably...
