An Ode To Vet Med
An Ode To Vet MedFor the lovers of fur, the fighters of fleas, and the fixers of all things four-legged. Oh vet med, you beautiful beast,You offer no break, no nap, no feast.Yet still we come, day after day,To poke, to prod, to spay and pray. With scrubs askew and fur...
Tough Love in Vet Med: When a Client is No Longer a Fit
Tough Love in Vet Med: When a Client is No Longer a FitAs vet med professionals, we enter this field to care for animals, support pet owners, and make a positive difference. But sometimes, despite our best intentions, certain clients create situations that are...
Beyond Pizza Parties: How to Celebrate Your Vet Techs in Ways They’ll Actually Appreciate
Beyond Pizza Parties: How to Celebrate Your Vet Techs in Ways They'll Actually AppreciateVet tech week (October 12-18 this year!) is almost here - and if you're a practice manager, you're probably brainstorming ways to make your technicians feel seen, valued, and...
From Micromanaging to Empowering: How Delegation Transforms Clinics
From Micromanaging to Empowering: How Delegation Transforms ClinicsIn the fast-paced and sometimes hectic world of veterinary care, your role as a practice manager (PM) plays a crucial role in ensuring your clinic operates as smoothly as possible. From managing...
Lateness, Lies, & Loose Heifers: The Client No-Show Excuses Hall of Fame
Lateness, Lies, & Loose Heifers: The Client No-Show Excuses Hall of FameA Definitive Ranking of the Best (and Worst) Client Excuses of All Time. Let's face it: every clinic has its own personal anthology of client excuses for missed or late appointments. Some are...
When Loyalty Comes With Luggage: Handling Difficult, Longtime Clients
When Loyalty Comes With Luggage: Handling Difficult, Longtime ClientsEvery veterinary practice has that client. You know the one. They've been with the clinic longer than half your staff. They bring every new puppy, every senior cat, and sometimes the neighborhood...
What We Wish We Could Say: Vet Med Myth Edition
What We Wish We Could Say: Vet Med Myth EditionIf you've worked in vet med for more than 5 minutes, you've probably heard a client say something so wildly off-base that you briefly questioned reality. "Can't I just give Tylenol?" "He's not sick - he's just been...
“I’m Fine” & Other Lies we Tell Ourselves
"I'm Fine" & Other Lies we Tell OurselvesRecognizing Compassion Fatigue in Vet Med You love this field. You love the animals. You care deeply about your team. You believe in the medicine, the mission, and the power of helping others. So why does it feel so heavy?...
Things Our Clients Say That Would be Weird Anywhere Else
Things Our Clients Say That Would be Weird Anywhere ElseVet med is full of strange moments...but nothing is stranger than the things clients say with total sincerity. Things that, if uttered in literally any other setting, would earn at least a raised eyebrow (if not...
Come see us at Booth #77 in Miramar Beach, FL at the 2026 ECVC show.
Come see us at Booth #524 in NYC at the New York Vet Show
Vet Receptionists
A division of Calls On Call Extraordinary Answering Service.
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After Hours Also Available

