Anyone can be a receptionist, but it takes special kind of personality and breed to be an OUTSTANDING RECEPTIONIST.  Becoming an OUTSTANDING RECEPTIONIST takes a lot of hard work and experience which will develop over time.  What are the most important...

If you’ve ever doubted your excellency, see if you can par 10 for 10 of these signs that you are indeed a dedicated receptionist! You speed-pee because missing a call feels equivalent to ramming a toe into a steel door.You get 45 minutes of lunch instead of 60 because...

As I was surfing the internet searching for a home improvement company, I came across an odd result. Many area builders do not have the best Google Reviews. Google reviews as well as most other review sites I have always taken with the tiniest of grains of...

Not that long ago, I had a bad employee. He was charming, funny and a good looking person with charisma that was approaching James Bond devilishness. He also happened to be a sociopath. It took me a while to realize that this employee had some issues. What it taught...

Life moves fast, so do your clients. When you own your own business, sometimes you don’t want to or can’t take a call. But you don’t want to lose business either. So when voicemail isn’t enough, you need a receptionist that can actually serve your...

For Calls On Call, a minute is 60 seconds.  But for some other call answering services, a minute can be as little as one second. What?!?  That is crazy math, right? Not all call answering services measure a minute the same.  For example, some charge a...

Calls On Call offers a great service for growing businesses that you are aware of.  But at what point do you move to hire your own office staff? To answer that, we need to do some math and look at some priorities of your business. The short version: Outsourcing...

Not that long ago, I had a bad employee. He was charming, funny and a good looking person with charisma that was approaching James Bond devilishness. He also happened to be a sociopath. It took me a while to realize that this employee had some issues. What it taught...