If Veterinary Clinic Were Dating Profiles
If Veterinary Clinics Were Dating ProfilesSwipe right at your own risk. At some point, someone in vet med described clinics as a “fast-paced environment” and honestly, that feels wildly understated. Because if vet clinics had dating profiles, they would all sound:...
The 5 Employees Every Vet Clinic Has
The 5 Employees Every Vet Clinic Has You know them. You love them. You’ve absolutely hidden in the treatment area to avoid one of them. Vet med is a beautiful mix of personalities held together by caffeine, teamwork, and increasingly concerning coping mechanisms. No...
Coaching vs. Discipline: How Practice Managers Can Make the Right Call
Coaching vs. Discipline: How Practice Managers Can Make the Right CallBecause not every mistake deserves a write-up - and not every issue can be coached away. Managing people in a veterinary clinic means navigating one of the trickiest leadership challenges: Knowing...
Vet Receptionist Week: A Love Letter to the People Who Hold it All Together
Vet Receptionist Week: A Love Letter to the People Who Hold it All TogetherWorking in vet med, you already know: The front desk is not just “the front desk.” It is: Command center Crisis management Customer service Scheduling wizardry Emotional support And conflict...
“It’ll Be a Quiet Day”: Famous Last Words in Vet Med
“It’ll Be a Quiet Day”: Famous Last Words in Vet MedThere are many things in vet med that can’t be predicted: How a patient will react How long an appointment will take Whether the printer will work If you’ll actually get a full lunch break But there is one thing we...
Clinic Culture Isn’t Just a Buzzword – It’s Your Daily Reality
Clinic Culture Isn’t Just a Buzzword - It’s Your Daily RealityAnd your team feels it whether you define it or not. “Culture” is one of those words that gets thrown around a lot in vet med. It shows up in job postings.It gets mentioned in meetings.It’s something...
When Burnout Meets Short Staffing: How it Impacts Clinic Performance
When Burnout Meets Short Staffing: How it Impacts Clinic PerformanceThis isn’t about people failing. It’s about systems under strain. Vet med is no stranger to being busy. But there’s a difference between a busy clinic and a clinic that is running on empty. When...
Things I Say to Cats That Make Me Sound Like a Creepy Old Man
Things I Say to Cats That Make Me Sound Like a Creepy Old ManAn ongoing investigation into my own behavior. There’s a very specific version of me that only exists around cats. That version: Speaks in a tone I do not use anywhere else Says things that cannot be...
Things Practice Managers Secretly Think During Meetings
Things Practice Managers Secretly Think During MeetingsStaff meetings in vet med are meant to be productive, collaborative, and informative.And they are.But they are also…an experience. Because while practice managers are leading discussions, reviewing updates, and...
Come see us at Booth #77 in Miramar Beach, FL at the 2026 ECVC show.
Come see us at Booth #942 in Nashville, TN at the 2026 WVC show.
Come see us at Booth #89 in Reno, NV at the 2026 VHMA show.
Come see us at Booth #524 in NYC at the New York Vet Show
Vet Receptionists
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