The 7 Top Things Vets Wish Their Clients Knew
Although pet owners wants the best for their furry friends, sometimes there can be a gap in communication between veterinarians and pet parents. This void can make visits less effective and stressful for all parties involved. Here are the top things vets wish their clients knew:
1. Preventative Care is Key
Preventative care is often much more affordable and less stressful than treating a disease once it’s already progressed. Keeping pets up-to-date on vaccinations, flea/tick/heartworm prevention, and dental cleanings are essential to ensuring your pet stays healthy for years to come. Being proactive about pet health can help prevent a variety of issues from developing in the first place.
2. We Can’t Diagnose Over the Phone
While it might seem convenient to text or call the vet about a health concern, getting a pet diagnosed based on a brief description over the phone is generally not a reasonable request. Symptoms that appear minor or insignificant could be signs of something much more serious, and without a physical examination, veterinarians cannot accurately assess a pet’s condition. It is always recommended to bring a pet in for a proper exam when there is a medical concern.
3. Pets Don’t Always Show Pain
Animals often hide pain because of survival instincts. Pets, especially cats and birds, are notorious for masking discomfort, making it more difficult to diagnose issues early. Regular preventative check-ups and keeping an eye out for subtle signs of pain, such as changes in behavior, eating habits, or mobility, are essential for maintaining their well-being.
4. Don’t Skip Follow-Up or Recheck Appointments
After a pet has been treated for an illness or has undergone surgery, follow-up care is just as important as the initial treatment. This could involve recheck appointments, medication adjustments, or monitoring progress. Even if a pet seems to have fully recovered, missing follow-up visits can delay recovery, and in some cases, allow a condition to worsen.
5. Pet Insurance is a Lifesaver
While not every pet owner is keen on purchasing pet insurance, it can be a game-changer when it comes to unexpected medical costs. Pet insurance can help ease the financial burden of emergency care, surgeries, or ongoing treatments. Many plans offer a wide range of coverage options, and starting early can significantly help keep out-of-pocket costs down in the long run.
6. Spaying/Neutering Pets Isn’t Just To Prevent Puppies
While preventing unwanted puppies/kittens is often the primary reason for spaying or neutering pets, there are other health benefits to these procedures. Spaying females can prevent possibly fatal uterine infections (pyometra) and significantly reduce the risk of mammary cancer. Neutering males can prevent prostate problems and eliminate the risk of testicular cancer.
7. It is Okay to Ask About Options
When a pet needs treatment, there are often different approaches and options available. In these types of situations, it is important to be fully educated about all possible options. It is okay to ask about the pros and cons of each treatment, alternative therapies, or if there are any less invasive options. Vets will be happy to discuss different options, and sometimes, there are more affordable or holistic alternatives that can be considered depending on the pet’s condition.
Beyond Pizza Parties: How to Celebrate Your Vet Techs in Ways They’ll Actually Appreciate
Beyond Pizza Parties: How to Celebrate Your Vet Techs in Ways They'll Actually AppreciateVet tech week (October 12-18 this year!) is almost here - and if you're a practice manager, you're probably brainstorming ways to make your technicians feel seen, valued, and...
From Micromanaging to Empowering: How Delegation Transforms Clinics
From Micromanaging to Empowering: How Delegation Transforms ClinicsIn the fast-paced and sometimes hectic world of veterinary care, your role as a practice manager (PM) plays a crucial role in ensuring your clinic operates as smoothly as possible. From managing...
Lateness, Lies, & Loose Heifers: The Client No-Show Excuses Hall of Fame
Lateness, Lies, & Loose Heifers: The Client No-Show Excuses Hall of FameA Definitive Ranking of the Best (and Worst) Client Excuses of All Time. Let's face it: every clinic has its own personal anthology of client excuses for missed or late appointments. Some are...
When Loyalty Comes With Luggage: Handling Difficult, Longtime Clients
When Loyalty Comes With Luggage: Handling Difficult, Longtime ClientsEvery veterinary practice has that client. You know the one. They've been with the clinic longer than half your staff. They bring every new puppy, every senior cat, and sometimes the neighborhood...
What We Wish We Could Say: Vet Med Myth Edition
What We Wish We Could Say: Vet Med Myth EditionIf you've worked in vet med for more than 5 minutes, you've probably heard a client say something so wildly off-base that you briefly questioned reality. "Can't I just give Tylenol?" "He's not sick - he's just been...
“I’m Fine” & Other Lies we Tell Ourselves
"I'm Fine" & Other Lies we Tell OurselvesRecognizing Compassion Fatigue in Vet Med You love this field. You love the animals. You care deeply about your team. You believe in the medicine, the mission, and the power of helping others. So why does it feel so heavy?...