If Vet Clinics Had Yelp Reviews Written By Patients
We all know what clients think of us.
But what would happen if our patients could leave their own reviews?
Here’s a glimpse into the wild, unfiltered world of Pet Yelp.
Max, 2-year-old Labrador – ★★★★☆
“The staff was so nice and gave me treats! The vet scratched my ears in my favorite spot! Only reason for 4 stars is they told me I’m ‘a little chonky’ and put me on a diet. Honestly, rude.”
Princess Murder Mittens, 5-Year-Old Domestic Shorthair – ☆☆☆☆☆
“Absolutely not. I was placed in a box. The box moved. Then I was poked, prodded, and they stole my blood. I will never forgive any of them. Also, the entire staff smelled like dogs, it was nauseating.”
Biscuit, 8-Year-Old Beagle – ★★★★★
“10/10 would sniff again! Heard a rumor that the treat jar is bottomless – can confirm that the rumors are true! Also, I think the techs are in love with me…I don’t blame them.”
Sir Peepington, 1-Year-Old Parakeet – ★★☆☆☆
“They held me in a towel. I repeat…A TOWEL! As if I’m some kind of common sparrow. The indignity.”
Flopsy, 3-Year-Old Rabbit – ★★★☆☆
“Vet was gentle, but they kept talking about my teeth. My teeth are none of their business. Otherwise, decent establishment. Hay could be fresher.”
Slyther, 7-Year-Old Ball Python – ★★★★★
“Warm hands. Good vibes. Nobody screamed. Would recommend.”
Final Thoughts
If pets could review us, we’d all be averaging about 3.7 stars – heavily skewed by cats who think we’re plotting their demise and dogs who think we’re the best thing since sliced cheese.
So maybe we should be grateful Yelp is strictly a human thing…for now.
How to Say No Without Sounding Like You Don’t Care
How to Say No Without Sounding Like You Don’t CareHow veterinary teams can maintain firm client boundaries without losing compassion. Veterinary professionals are helpers by nature. You want to find a solution.Fit in one more appointment.Return one more call.Make one...
Real People. Real Veterinary Experience. Real Support.
Real People. Real Veterinary Experience. Real Support.Because your clients, and your team, deserve more than a generic answering service. For many clients, the phone call is the first step in getting help for a pet they love. They may be worried about a pet who is...
Things We’d Put in a Veterinary Time Capsule
Things We’d Put in a Veterinary Time CapsuleSo future generations can understand what happened here. Imagine that, hundreds of years from now, archaeologists uncover a sealed box beneath the remains of an old veterinary clinic. They open it carefully, expecting to...
When One Employee Isn’t Pulling Their Weight: A Guide for Practice Managers
When One Employee Isn’t Pulling Their Weight: A Guide for Practice ManagersBecause ignoring the problem isn't a strategy - and neither is hoping it fixes itself. One of the hardest parts of being a practice manager isn’t managing schedules, budgets, or inventory. ...
Supporting a Grieving Team Member: A Practice Manager’s Guide
Supporting a Grieving Team Member: A Practice Manager’s GuideLeadership isn’t about having all the right words - it’s about showing up in the right ways. Vet med is an emotionally demanding profession, even on the best of days. When a team member is grieving the loss...
Fireworks, Fear, and Front Desk Chaos: Preparing Your Clinic for the Fourth of July Rush
Fireworks, Fear, and Front Desk Chaos: Preparing Your Clinic for the Fourth of July RushBecause if you work in vet med, you know what’s coming. For most people, Fourth of July means: Cookouts.Pool days.Fireworks.Patriotic t-shirts.And someone insisting they can...
