If Vet Clinics Had Yelp Reviews Written By Patients
We all know what clients think of us.
But what would happen if our patients could leave their own reviews?
Here’s a glimpse into the wild, unfiltered world of Pet Yelp.
Max, 2-year-old Labrador – ★★★★☆
“The staff was so nice and gave me treats! The vet scratched my ears in my favorite spot! Only reason for 4 stars is they told me I’m ‘a little chonky’ and put me on a diet. Honestly, rude.”
Princess Murder Mittens, 5-Year-Old Domestic Shorthair – ☆☆☆☆☆
“Absolutely not. I was placed in a box. The box moved. Then I was poked, prodded, and they stole my blood. I will never forgive any of them. Also, the entire staff smelled like dogs, it was nauseating.”
Biscuit, 8-Year-Old Beagle – ★★★★★
“10/10 would sniff again! Heard a rumor that the treat jar is bottomless – can confirm that the rumors are true! Also, I think the techs are in love with me…I don’t blame them.”
Sir Peepington, 1-Year-Old Parakeet – ★★☆☆☆
“They held me in a towel. I repeat…A TOWEL! As if I’m some kind of common sparrow. The indignity.”
Flopsy, 3-Year-Old Rabbit – ★★★☆☆
“Vet was gentle, but they kept talking about my teeth. My teeth are none of their business. Otherwise, decent establishment. Hay could be fresher.”
Slyther, 7-Year-Old Ball Python – ★★★★★
“Warm hands. Good vibes. Nobody screamed. Would recommend.”
Final Thoughts
If pets could review us, we’d all be averaging about 3.7 stars – heavily skewed by cats who think we’re plotting their demise and dogs who think we’re the best thing since sliced cheese.
So maybe we should be grateful Yelp is strictly a human thing…for now.
When One Employee Isn’t Pulling Their Weight: A Guide for Practice Managers
When One Employee Isn’t Pulling Their Weight: A Guide for Practice ManagersBecause ignoring the problem isn't a strategy - and neither is hoping it fixes itself. One of the hardest parts of being a practice manager isn’t managing schedules, budgets, or inventory. ...
Supporting a Grieving Team Member: A Practice Manager’s Guide
Supporting a Grieving Team Member: A Practice Manager’s GuideLeadership isn’t about having all the right words - it’s about showing up in the right ways. Vet med is an emotionally demanding profession, even on the best of days. When a team member is grieving the loss...
Fireworks, Fear, and Front Desk Chaos: Preparing Your Clinic for the Fourth of July Rush
Fireworks, Fear, and Front Desk Chaos: Preparing Your Clinic for the Fourth of July RushBecause if you work in vet med, you know what’s coming. For most people, Fourth of July means: Cookouts.Pool days.Fireworks.Patriotic t-shirts.And someone insisting they can...
Scaling Without Breaking Your Team
Scaling Without Breaking Your TeamHow veterinary clinics can grow without burning out the people who got them there. Growth is exciting. More appointments.More new clients.A busier schedule.A stronger reputation. For many veterinary clinics, growth feels like proof...
Things Veterinary Clinics Should Have Warning Labels For
Things Veterinary Clinics Should Have Warning Labels ForFor the safety of the public - and the sanity of veterinary professionals. Most products come with warning labels. Coffee is hot.Ladders are tall.Chainsaws are dangerous. And yet somehow, veterinary clinics...
What Veterinary Clinics Should Measure (Besides Revenue)
What Veterinary Clinics Should Measure (Besides Revenue)Because your profit-and-loss statement doesn’t tell the whole story. Revenue matters. Without revenue, veterinary clinics can’t pay staff, invest in equipment, grow services, or continue caring for patients. But...