Your Go-To Guide for Completing International Health Certificates
Summer is here – and with it comes an uptick in international adventures. Countless pet parents are eager to bring their four-legged companions along for the journey. For veterinary teams, this means one thing: a surge in international health certificate (IHC) requests.
If your front desk is suddenly fielding questions like “Can I bring my dog with me to Italy?” or “How soon can I get papers for my cat to fly to Japan?” – you’re not alone. Summer is peak season for travel, and navigating the world of IHCs can be overwhelming without the right tools.
We took the time to create a step-by-step guide for tackling IHCs like a pro – so you can help pets travel safely and keep your clinic’s sanity intact.
Step 1: Decide if Your Clinic is Equipped to Offer IHCs
Let’s be honest: IHCs are time-consuming, high-stakes, and ever-changing. If your clinic doesn’t have the bandwidth to stay current, manage timelines, or absorb the liability, it’s okay not to offer them.
You can refer clients to a local USDA-accredited mobile vet or travel service instead. Better to say no than risk a pet being denied entry or quarantined abroad.
If you do offer them, make sure the certifying veterinarian is USDA-accredited. Without this accreditation, you legally cannot issue international certificates.
Step 2: Start Early – REALLY Early
The moment a client mentions international travel, gather:
- Destination country and expected travel dates
- Transit/layover countries (they may have separate rules)
- Travel type (personal vs. commercial, cargo vs. cabin)
Use the APHIS Pet Travel site to confirm country-specific rules. It’s a must-have resource.
Step 3: Educate Clients on Their Role & Costs
Your clinic can guide the process – but clients must own it. They’re ultimately responsible for ensuring:
- Destination country rules are followed
- Travel dates are accurate and communicated
- Airline and customs documents match the IHC
Tip: Provide a “Client Responsibilities” handout that includes key dates, deadlines, overall costs, and a checklist. Make it clear: mistakes can result in denied entry, quarantines, or canceled flights.
Step 4: Understand the Requirements
Each country has its own set of rules. Some common elements include:
- Rabies vaccine (often must be given >21 days before travel, but check every destination for specific requirements)
- Rabies titer (required for countries like the EU, Australia, and Japan)
- Internal and external parasite treatment
- Microchip compliance [Ex: must be ISO-compliant (15-digit, non-encrypted), must be placed before any rabies vaccine used for travel]
Timing is critical: one wrong date and the process resets – or worse, the pet is rejected at the border.
Step 5: Complete the Certificate Perfectly
Use the official APHIS forms only. Your certificate must be:
- Fully typed or clearly printed in black ink
- Free of white-out or corrections
- Exactly matched to vaccine and microchip records
- Signed and dated correctly (dates should be formatted according to the requirements of the destination country (DD/MM/YYYY or MM/DD/YYYY)
Always double-check, and then have a second team member check it again. Mistakes = delays = stressed-out clients missing flights.
Step 6: USDA Endorsement
Most countries require USDA endorsement of the certificate.
- VEHCS (Veterinary Export Health Certificate System) is the preferred digital submission method when eligible
- Some countries still require wet ink signatures and mailed documents
- Schedule overnight shipping both ways if submitting hard copies
Summer backlog warning: Allow extra time – USDA offices and couriers may be backed up.
Step 7: Set Expectations & Charge Accordingly
Make no mistake, IHCs are advanced-level veterinary work.
You’re dealing with:
- International legal documents
- Country-specific regulations
- High client emotion and travel pressure
Set clear expectations up front. Charge a fair price that reflects the time, risk, and responsibility involved.
Pro Tips for Busy Summer Clinic:
- Create an “International Travel Packet” with a checklist, questionnaire, and FAQs
- Assign a designated “IHC coordinator” on your team to manage cases, make sure IHC appointments are only scheduled on days the accredited vet and the IHC coordinator are there
- Recheck requirements every time – even if you’ve done the destination before
- Stay up to date with APHIS announcements – regulations change often
In Summary:
International health certificates are detailed, deadline-driven, and high-stakes. With travel peaking during the summer months, now is the time to review your clinic’s process – or your decision to offer IHCs at all.
If you do choose to provide them, make sure you’re equipped, thorough, and clear about what your clients must do. When it all comes together, you’re not just signing papers – you’re reuniting families, supporting military moves, and helping pets explore the world safely.
Here’s to safe skies and wagging tails this summer!
How to Build a Team That Can Function Without You in the Room
How to Build a Team That Can Function Without You in the RoomBecause being needed for everything is not the same thing as leading well. Practice managers are often the glue holding a clinic together. They know who to call.Where the form is.How the schedule...
The Cost of Constant Context-Switching in Vet Med
The Cost of Constant Context-Switching in Vet MedWhy doing five things at once can make everything take longer. Veterinary teams are very good at multitasking. Or at least, they have been forced to become very good at looking like they are multitasking. A...
What Your Favorite Veterinary Tool Says About You
What Your Favorite Veterinary Tool Says About YouVeterinary professionals can get surprisingly attached to their tools. Not in a normal, healthy, “this is useful for my job” kind of way. More like:“That is MY pair of scissors and I know exactly who took them.” Some...
When Saving Money Actually Costs Your Veterinary Clinic More
When Saving Money Actually Costs Your Veterinary Clinic MoreThe cheapest option on paper is not always the least expensive one in practice. Veterinary practices are businesses. That means budgets matter.Payroll matters.Supply costs matter.Software costs...
Veterinary Clinic Superlatives Nobody Asked For
Veterinary Clinic Superlatives Nobody Asked ForBecause apparently surviving vet med also qualifies you for a yearbook award. Every veterinary clinic has its unofficial titles. No one hands them out.No one votes.There is no ceremony. And yet somehow, everyone knows...
How to Say No Without Sounding Like You Don’t Care
How to Say No Without Sounding Like You Don’t CareHow veterinary teams can maintain firm client boundaries without losing compassion. Veterinary professionals are helpers by nature. You want to find a solution.Fit in one more appointment.Return one more call.Make one...