Knowing How and When to Utilize the Gold Standard of Care in Veterinary Practice
In veterinary medicine, we often talk about the “gold standard” of care – the optimal level of diagnostics, treatment, and follow-up that current science and resources can provide. It’s the benchmark for ideal patient care. But while aiming for excellence is always the goal, applying the gold standard in real-world practice requires more than clinical knowledge. It requires clinic judgement, communication, and contextual awareness.
What is the Gold Standard?
The gold standard refers to the highest quality of veterinary care available. It includes advanced diagnostics (e.g., MRIs, CT scans, full lab panels, etc.), best-practice treatment protocols, surgical options, and supportive therapies like rehabilitation, or nutritional counseling. It often involves specialty referrals, 24-hour monitoring, and cutting-edge medications or interventions.
This level of care is what we’re trained to strive for and what we want to offer every patient. But that doesn’t mean it’s always the appropriate or realistic option.
The Real-World Challenge
Not every client can afford – or wants – the gold standard. Not every patient needs it. And not every situation calls for it. Part of providing excellent veterinary services is knowing when to recommend the gold standard and when to offer alternatives that balance efficacy, client resources, and patient welfare.
Here are a few things to consider:
1. Client Communication is Key
Open, non-judgmental conversations help clients understand their options. Present the gold standard first, then discuss tiered alternatives if needed. Help them make informed decisions without guilt or pressure.
For example: “Ideally, we’d run a full abdominal ultrasound and blood panel to get a clear picture. If that’s not feasible, we can start with bloodwork and x-rays, which may still give us helpful information.”
2. Clinical Judgement Matters
Some cases require gold standard – for instance, suspected splenic tumors, acute neurological events, or complicated endocrine disorders. Others can be managed with a practical, stepwise approach. Clinical discernment ensures the pet gets appropriate care without overextending the client.
3. Ethical Flexibility is Not Substandard
Practicing within a client’s means isn’t “cutting corners” – it’s compassionate care. As long as the pet’s well-being remains the priority and informed consent is obtained, tiered care plans are ethically sound. Your medical records should reflect that the gold standard was offered and why another plan was chosen.
4. Utilize a Spectrum-of-Care Approach
Many practices are embracing a spectrum-of-care model that includes gold-standard and incremental care pathways. This model supports client choice and promotes access to veterinary care across income levels.
5. Know When Referral is Essential
There are cases where gold-standard care must include referral – to an internist, surgeon, cardiologist, or emergency facility. If the in-house team can’t provide the necessary care, a timely referral can make all the difference in outcome.
Takeaway
The gold standard sets the bar for excellence, but good medicine is about meeting patients and clients where they are. The art of veterinary care lies not just in knowing the best we can offer, but in understanding what is best for each unique case. When we use clinical skill and compassion to guide those decisions, we serve both our patients and our clients with integrity.
What We Wish We Could Say: Vet Med Myth Edition
What We Wish We Could Say: Vet Med Myth EditionIf you've worked in vet med for more than 5 minutes, you've probably heard a client say something so wildly off-base that you briefly questioned reality. "Can't I just give Tylenol?" "He's not sick - he's just been...
“I’m Fine” & Other Lies we Tell Ourselves
"I'm Fine" & Other Lies we Tell OurselvesRecognizing Compassion Fatigue in Vet Med You love this field. You love the animals. You care deeply about your team. You believe in the medicine, the mission, and the power of helping others. So why does it feel so heavy?...
Things Our Clients Say That Would be Weird Anywhere Else
Things Our Clients Say That Would be Weird Anywhere ElseVet med is full of strange moments...but nothing is stranger than the things clients say with total sincerity. Things that, if uttered in literally any other setting, would earn at least a raised eyebrow (if not...
The Sock-Eating Lab: A Never-Ending Saga
The Sock-Eating Lab: A Never-Ending SagaEvery veterinary clinic has one. Not a microscope. Not a stethoscope. Not even a haunted centrifuge that makes that noise. No...we're talking about The Sock-Eating Lab. Chapter 1: The First Sock It always starts...
The Case of the Disappearing Pens: A Veterinary Forensic Investigation
The Case of the Disappearing Pens: A Veterinary Forensic InvestigationExhibit A: Last quarter, the clinic ordered 347 pens. Exhibit B: Today, there are exactly two left - and one of them only works if you scribble on the corner of a sticky note for at least 45...
If Vet Clinics Had Yelp Reviews Written By Patients
If Vet Clinics Had Yelp Reviews Written By PatientsWe all know what clients think of us. But what would happen if our patients could leave their own reviews? Here's a glimpse into the wild, unfiltered world of Pet Yelp. Max, 2-year-old Labrador - ★★★★☆ "The...