The Future of Virtual Receptionists We live in an era of technology. This is great news for the customer service industry, including the rise of a new breed of virtual receptionist. What is a virtual receptionist? Most people are aware of telecommunication services....
Virtual Veterinary Receptionists When people think of practicing veterinary medicine these days, many of them have the picture of the veterinarian and his/her staff working with patients. But it is also not unusual that, with so many people doing so many different...
Is Your Vet Tech Answering Your Phones? In February 2023, the AVMA (American Veterinary Medical Association) wrote an article stating veterinary technicians were being paid more, yet are still facing concerns over wages, burnout and debt. Due to Covid-19, many...
The Best People to Answer Your Calls Knowledge is power. You wouldn’t have someone with no knowledge of dentistry answer at your dental clinic, so why would you have someone without veterinary knowledge answer your phones at your veterinary clinic? Veterinary...
The Benefits of a Virtual Veterinary Receptionist We recently emphasized the importance of a clinic receptionist and the vital role they play for veterinary clinics. They ensure smooth operations of any clinic, provide consistent and proper services to clients and...
Reasons Someone May Call a Vet Clinic In today’s world and technology, clients have the skills and resources to do their research. What does this mean for a veterinary clinic? It means that it is important for your team to offer the best customer service and...
