Lateness, Lies, & Loose Heifers: The Client No-Show Excuses Hall of Fame A Definitive Ranking of the Best (and Worst) Client Excuses of All Time. Let’s face it: every clinic has its own personal anthology of client excuses for missed or late appointments....
What We Wish We Could Say: Vet Med Myth Edition If you’ve worked in vet med for more than 5 minutes, you’ve probably heard a client say something so wildly off-base that you briefly questioned reality. “Can’t I just give Tylenol?”...
Things Our Clients Say That Would be Weird Anywhere Else Vet med is full of strange moments…but nothing is stranger than the things clients say with total sincerity. Things that, if uttered in literally any other setting, would earn at least a raised eyebrow (if...
The Sock-Eating Lab: A Never-Ending Saga Every veterinary clinic has one. Not a microscope. Not a stethoscope. Not even a haunted centrifuge that makes that noise. No…we’re talking about The Sock-Eating Lab. Chapter 1: The First Sock It...
The Case of the Disappearing Pens: A Veterinary Forensic Investigation Exhibit A: Last quarter, the clinic ordered 347 pens. Exhibit B: Today, there are exactly two left – and one of them only works if you scribble on the corner of a sticky note for at...
If Vet Clinics Had Yelp Reviews Written By Patients We all know what clients think of us. But what would happen if our patients could leave their own reviews? Here’s a glimpse into the wild, unfiltered world of Pet Yelp. Max, 2-year-old Labrador –...