The Best People to Answer Your Calls Knowledge is power. You wouldn’t have someone with no knowledge of dentistry answer at your dental clinic, so why would you have someone without veterinary knowledge answer your phones at your veterinary clinic? Veterinary...
The Importance of a Veterinary Receptionist Just as with any team member, the receptionist plays a vital role in the success of a business and its clients. This is especially true for veterinary clinics. Our loveable fur babies rely on us to provide them with food,...
Customer Service: The Introduction How To Make Your Callers Feel Special. Call The Office (608)296-9120 Office Location 6592 Lake Road Suite B8 Windsor, WI 53598 Email Us info@vetreceptionists.com When you answer a call, you set the foundation for the judgment...
Pets: The Unsung Heroes of the Remote Work Era Having spent most of my adult life in a professional office setting, I had some anxiety about making the switch to working from home. Working remotely can present a unique set of challenges at times, but fortunately, I’ve...
Patience in the Face of Unpleasantry We are all human, and we all have bad days. Anyone who has ever worked in a service industry, be it retail or reception, knows this all too well. No matter how efficiently or attentively one strives to do their job, it is...