Paws & Claus: How to Keep your Pets Happy & Safe During the Holiday Season The holiday season is officially upon us, and with it comes the joy of festive decorations, delicious foods, and spending time with loved ones. For many of us, our fur babies are an...
Choosing the Right Practice Software for your Clinic: A Vital Decision When it comes time to decide on a practice software for your veterinary clinic, it is essential to compare and evaluate several factors such as available features, cost, customer support,...
A Heartwarming Tale of Chaos, Compassion, & Coffee As a veterinary receptionist, you learn to always expect the unexpected. One minute you are handling a simple phone call about a vaccination appointment, and the next, you’re trying to calm down a panicked...
The Power of Human-Animal Bond: How Pets Can Improve Your Mental Health As a veterinary receptionist, we have the unique privilege of witnessing the deep bond between pets and their owners every day. We can easily see the joy a dog brings to an owner’s face when...
When the Phone Rings With Heartbreak: A Veterinary Receptionist’s Guide to Handling Euthanasia Requests It is the call no veterinary receptionist wants to get – a client that needs to bring their beloved pet in for a euthanasia. Handling euthanasia calls...