I will accept the daily challenges that are presented to me.

I will understand the complexity of my tasks before I begin them.

I will stay committed to the task until it is completed.

I will do what I say I’m going to do, when I say I’m going to do it.

I will take responsibility for the outcome of my actions.

I will own my mistakes and take the appropriate actions to correct them.

I will learn from every mistake I make, and use that knowledge going forward.

Excellence will be my standard.

While I pursue perfection, knowing full well that I will never attain it, I will achieve excellence.

I will constantly seek knowledge about my profession.

Constant improvement will be my mantra.

When conditions change I will anticipate the changes and alter my game plan in advance.

I will be a leader and my actions will set an example for others to follow.

I will understand the standards of professionalism and live up to them every day.

When my actions match my goals, I know that I’m on the right path.

I will fail only if I give up on myself.

I am a professional, by my choice, and this is how I operate.

I will assist the team for the good of the team and the company.

I will be honest.

I will be fair.

I will be ethical.

I will be proud of the work that I have done.

If a problem arises, I will make my team aware.

If I need help, I will promptly ask for it.

If a request is made, I will respond to it.

I will use the rules of effective communication to improve my responses.

I will be aware when a client needs to know something and I will let them know promptly.

I will be efficient.

I will be the standard that others will strive to emulate.

I will be an excellent communicator.

I will not let anger, frustration, overwhelm or other emotions drain me of my energy to domy best.

I will understand that feelings are a choice.

I will understand that it is not the facts, but my reaction to the facts that will help or hinder me.

I will not accept excuses from myself or my team.

I am more than enough.

I am more than capable.

I will appreciate the opportunity to be on my team.

My team will appreciate the opportunity to have me on their team.

I will not dwell on problems.  I will find a solution.

I will not worry.  I will take action.

I will lead.

I will make our clients and our team feel better after having spoken with me.

I will understand that progress is happiness.

The world will be a better place, because I do what I do.

Call Answering and Administrative Services for Pets & Their Humans

From professionally answering the incoming calls, to scheduling clients, to answering questions, we can get your calendar full, your clients happy and your practice blossoming.  All while you do what you do best, taking care of the pets.

For Busy Veterinary Clinics

The other day, as I was dropping off my beagle mix at our local veterinary clinic, I noticed something all around me. Most notably was chaos, frustration and resentment.

As you know, it takes a special kind of person to get in the pet health field. You are constantly seeing some very cute animals in various states of illness or just having what could be called a bad day.

But Why?

You have to have a strong heart, a strong stomach and be one of the most empathetic people around. Caring and driven people are needed, and a rare combination.

The trouble comes when you mix this skillset with the logistics of getting people and pets scheduled, checked in, the pets taken care of, the owners taken care of and everyone doing so as smoothly and kindly as possible.
But that isn’t always easy, right?

Oops.

Sometimes things fall through the cracks. Missed appointments, missed calls and sometimes employees asked to step out of their roles and help out in different places. Sometimes the vet techs end up answering calls.
Sometimes you have a system set up that may not have been designed to scale as just about every veterinary practice has grown over the past few years.

Add in some other typical business challenges and you have a recipe for chaos, frustration and resentment, on behalf of the employees, the veterinary clinic owners and the customers. Worse yet, the pets experience this from their own perspective.

Help Is Here.

VetReceptionists.com is here to fill in the gap between what a veterinary clinic’s office staff can do and what they need to do.

In doing this, we help make the experience much better for the veterinary clinic employees, clients and, of course, the furry visitors to the vet clinic.

We can do this because we have over a decade of experience helping clients through our parent company, Calls On Call Extraordinary Answering Service.

We also have a dedicated crew of experienced vet techs dedicated to helping busy veterinary clinics.

What Now?

You’re probably not quite sure.  It all sounds great, but can Vet Receptionists really help your clinic? 

Sign up for a trial month.  You’ll pay just a few hundred bucks.  At the end of the month, if you don’t want to continue with us, we’ll donate your payment to NOMV (Not One More Vet, a non-profit helping prevent veterinary suicide).

No strings, no obligation.  This is purely us offering a way to earn your trust.

For Busy Veterinary Clinics

The other day, as I was dropping off my beagle mix at our local veterinary clinic, I noticed something all around me. Most notably was chaos, frustration and resentment.

As you know, it takes a special kind of person to get in the pet health field. You are constantly seeing some very cute animals in various states of illness or just having what could be called a bad day.

But Why?

You have to have a strong heart, a strong stomach and be one of the most empathetic people around. Caring and driven people are needed, and a rare combination.

The trouble comes when you mix this skillset with the logistics of getting people and pets scheduled, checked in, the pets taken care of, the owners taken care of and everyone doing so as smoothly and kindly as possible.
But that isn’t always easy, right?

Oops.

Sometimes things fall through the cracks. Missed appointments, missed calls and sometimes employees asked to step out of their roles and help out in different places. Sometimes the vet techs end up answering calls.
Sometimes you have a system set up that may not have been designed to scale as just about every veterinary practice has grown over the past few years.

Add in some other typical business challenges and you have a recipe for chaos, frustration and resentment, on behalf of the employees, the veterinary clinic owners and the customers. Worse yet, the pets experience this from their own perspective.

Help Is Here.

VetReceptionists.com is here to fill in the gap between what a veterinary clinic’s office staff can do and what they need to do.

In doing this, we help make the experience much better for the veterinary clinic employees, clients and, of course, the furry visitors to the vet clinic.

We can do this because we have over a decade of experience helping clients through our parent company, Calls On Call Extraordinary Answering Service.

We also have a dedicated crew of experienced vet techs dedicated to helping busy veterinary clinics.

What Now?

You’re probably not quite sure.  It all sounds great, but can Vet Receptionists really help your clinic? 

Sign up for a trial month.  You’ll pay just a few hundred bucks.  At the end of the month, if you don’t want to continue with us, we’ll donate your payment to NOMV (Not One More Vet, a non-profit helping prevent veterinary suicide).

No strings, no obligation.  This is purely us offering a way to earn your trust.

Like You, We Know the Veterinary World.

We donate to great causes in the veterinary field, we exhibit at veterinary conferences and we continuously learn with continual education to stay on top of what is new and exciting in the veterinary world.

We are this involved in the field of veterinary medicine because our clients need us to know the field of veterinary medicine.  We do this better than anyone, since we have experienced veterinary professionals on staff.

These are staff that will routinely discuss medications and treatments that people outside of the veterinary world would not have any idea what they’re talking about.  But to our crew, helping people, helping pets and discussing the ideal time to spay/neuter is what they love.

Just like you and your veterinary crew.

We donate to great causes in the veterinary field, we exhibit at veterinary conferences and we continuously learn with continual education to stay on top of what is new and exciting in the veterinary world.

We are this involved in the field of veterinary medicine because our clients need us to know the field of veterinary medicine.  We do this better than anyone, since we have experienced veterinary professionals on staff.

These are staff that will routinely discuss medications and treatments that people outside of the veterinary world would not have any idea what they’re talking about.  But to our crew, helping people, helping pets and discussing the ideal time to spay/neuter is what they love.

Just like you and your veterinary crew.